4.2
158K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
156K reviews
Elbert Pamintuan
April 12, 2023
Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.
61 people found this review helpful
Did you find this helpful?
EITC, du telecom UAE
April 12, 2023
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
vigneshwar l
April 2, 2024
Du service in terms of their setup is extremely bad or rather worse. My home Internet was not working, that's one problem but reaching out to them via call center 800155 is all together a biggest hurdle, most of the time, it never works and sometimes even if connected remains mute upto 7 mins. Du app seems to be less friendly, while troubleshooting, it just said bad gateway.
6 people found this review helpful
Did you find this helpful?
EITC, du telecom UAE
April 2, 2024
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you
abdullah yousafzai
April 1, 2024
Extremely disappointed with DU's service. Signed up for a 300 Flexi plan with a promised 20% discount on my 10mbps internet speed, but when the bill arrived, no discount was applied, and I ended up paying 396 AED instead of the agreed-upon amount. Visited the store seeking resolution, but received nothing more than vague promises to "complain and try." Unacceptable....!!
6 people found this review helpful
Did you find this helpful?
EITC, du telecom UAE
April 1, 2024
Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you

What's new

- Customers can now Recharge and Pay their Bills using Google Pay and Samsung Pay wallets.
- Customers can set Auto-Recharge for their prepaid lines.
- Bug fixes and general improvements.

We keep updating our App regularly to always meet your needs.
Enjoying our App? Rate us or write a review.